DoT trains Bohol seafood vendors

The Department of Tourism has already started its program to train vendors in Virgin Island, Bohol in its quest to instill the Filipino Brand of Service Excellence among tourism stakeholders, including vendors in tourist spots.

This comes after the recent controversy involving seafood vendors last month allegedly imposing overpriced prices of food to tourists that earned negative comments from netizens.

According to Tourism Secretary Maria Christina Frasco, the DoT Region 7 began lecturing vendors and service providers in Virgin Island in Panglao, Bohol in coordination with the Bohol Tourism Office and the Municipality of Panglao.

The training was graced by 34 participants composed of food stall owners and their staff, as well as representatives of the Panglao Island Protected Seascape Protected Area Management Board.

Frasco has recently unveiled its plans to facilitate an inter-agency technical working group that aims to strengthen the capacity of micro-entrepreneurs to provide quality tourism services.

She added that the excellence service training has been conducted for individuals, small and medium enterprises, and world-recognized establishments serving the tourist market.

“We are grateful to our participants for showing the willingness to learn and help improve our tourism industry, so it is sustainable and focused on an enhanced tourist experience,” Frasco said.

“We also thank our partners from the public sector, particularly the Bohol Tourism Office and the Municipality of Panglao for partnering with the DoT to uplift the service delivery of our tourism workers.

Through this program, we hope to develop a service excellence culture among tourism stakeholders on the island,” she added.

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