Consumers may anticipate better services from telecommunications providers following the initial launch of an automated platform for licensing and permitting processes.
The National Telecommunications Commission or NTC, on Tuesday, confirmed that the Online Processing System with Digital Payment System or the OPS-DPS Project it developed is now partially up and running.
The OPS-DPS Project effectively streamlines and expedites the processing and issuance of licenses, permits, certificates, authorizations and clearances for telecommunications and Internet infrastructure; thereby improving industry services to benefit end-users.
Licensing as project’s pilot
The pilot implementation of the system will be initially limited to the Licensing Management of the Networks and Facilities Division or NFD and the Services and Interconnection Division or SID of NTC’s Regulation Branch.
Notably, the services that the public may avail of through the system are most of the external services of the NFD and SID as provided in the NTC Citizen’s Charter and posted on its website.
The DPS component of the project, on the other hand, will be launched in September in preparation for a grand launch of the entire OPS-DPS system in October.
According to NTC, the project also supports President Ferdinand “Bongbong” R. Marcos Jr.’s directive to ramp up measures to digitize government processes to ensure efficient delivery of services.