“To be recognized as one of the top companies in communications is truly an honor, and it pushes us to develop and implement more programs that will benefit our customers, our communities, and our country,” he added.
Among Meralco’s campaigns that received the highest awards include those that ensured customers, stakeholders, and employees were protected, healthy, and equipped with helpful information against the Covid-19 pandemic. “#AyokoMagViral: A Meralco internal campaign against Covid-19” under the Internal Communication category and “Safety First: Empowering Enterprises to Fight an Invisible Enemy” under the Safety Communication category received Excellence Awards in Communication Management.
Meralco’s initiative to make the customer payment process more convenient via the “Fitting the Bill: Meralco makes paying bills easier with the Customer Account Number” and its relentless efforts to ensure its external stakeholders remain safe and informed despite the pandemic through the “Meralco Power Up Live: Empowering Business Customers Amidst the Pandemic” both won Excellence Awards in the Customer Relations category.
Also recognized with an Excellence Award under the Customer Relations category was the “Safeguard the Economy at All Costs by Waiving Energy Demand Charge” program, demonstrating Meralco’s efforts to support its business customers amid the global health crisis.
The company’s push towards sustainable transportation through the “Electric Motorcycle Deployment for Meralco Business Center Field Representatives” campaign earned an Excellence Award in the Change Communication category.
Meanwhile, Meralco PowerGen Corporation subsidiary Atimonan One Energy, Inc. received two Excellence Awards under the Corporate Social Responsibility category. “Kaisa sa Kabuhayan: Aplaya Sardines Enterprise with Atimonan Fisherfolks” and “Kaisa sa Kalusugan radio health program” are both pandemic response programs that benefitted A1E’s host communities in Quezon province.
The Manila Electric Company (Meralco) emerged as one of the top companies at the recently concluded 19th Philippine Quill Awards after the power distributor bagged 22 wins and the company of the Year 1st Runner-up award.
Recognized for its internal and external communication programs, the Meralco Group won eight Excellence Awards and 14 Merit Awards for various programs and initiatives on pandemic response centered on health and safety, customer-centricity, service excellence, and stakeholder engagement.
“We have always been committed to creating communication plans and programs that help empower our customers and the public, especially since the pandemic continues to pose challenges in our way of life. These said challenges invigorate us to strive harder because we firmly understand how essential stable and reliable electricity service is in enabling work-from-home and online distance learning arrangements and in getting our responsibilities done,” said Meralco, Vice President and Head of Corporate Communications Joe R. Zaldarriaga.